🔒 jb99 — Data Protection Policy

JB99 Privacy Policy — Our Commitment to Protecting Your Information

Your personal privacy is our top priority at jb99. We're fully transparent about what data we collect, how we use it, and how we keep it safe — all clearly laid out here.

Last Updated: January 2026

How We Protect Your Privacy

A quick overview of the six core pillars of jb99's data protection framework

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SSL Encryption

Every transaction and personal detail is protected with 256-bit SSL encryption. No third party can access your data.

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Sale of Data Prohibited

Jb99 never sells your personal information to third parties. Your data is used solely to improve the platform and deliver our services.

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Full Transparency

You can find out at any time what information we hold about you. Your rights to view, correct, and delete your data are fully protected.

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Cookie Controls

Jb99 uses cookies, but you can easily adjust your cookie settings at any time. No non-essential cookies are used without your consent.

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Secure Data Storage

Your data is stored on our secure servers with the highest level of protection. Any unnecessary data is automatically deleted after the designated retention period.

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24/7 Support

Our support team is always available for any privacy-related questions or concerns. Contact us directly in Bengali.


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1. What Information We Collect

When you open an account and use our services at jb99, we collect certain personal information. This information is used to deliver a better experience and to keep your account secure. jb99 never collects unnecessary data.

1.1 Information Collected at Registration

When you create a new account on jb99, we collect the following information:

  • Full Name (as per National ID)
  • Email Address & Mobile Number
  • Date of Birth (for age verification)
  • Residential Address
  • Preferred Currency & Language

1.2 Information Collected During KYC Verification

To comply with international AML regulations, we may collect the following documents:

Document Type Purpose Retention Period
National ID / Passport Identity & Age Verification 5 years after account closure
Proof of Address (Bill / Statement) Address Verification 5 years after account closure
Mobile Banking Screenshot Payment Ownership Verification 3 years after transaction
Selfie / Live Photo Identity Verification 3 years after verification

1.3 Automatically Collected Information

While using jb99, certain technical information is collected automatically, such as:

  • IP Address & Device Type
  • Browser Type & Operating System
  • Session Duration & Page Visit Data
  • Gaming Activity Logs & Transaction History
  • Cookies & Local Storage Data
Please Note: Automatically collected data is used primarily to improve platform security and performance. It is not used to directly identify you.
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2. How We Use Your Information

Jb99 uses collected data solely for legitimate, necessary purposes. We never use your information without your knowledge or consent. Full details are provided below:

2.1 Service Operations

  • Creating and managing your account
  • Transaction Processing & Verification
  • Personalizing Your Gaming Experience
  • Bonuses & Rewards Distribution
  • Providing Customer Support

2.2 Security & Compliance

  • Fraud & Anti-Money Laundering
  • Account Protection & Prevention of Unauthorized Access
  • Age Verification & Responsible Gaming Compliance
  • Meeting Legal Obligations

2.3 Communications & Marketing

With your consent, we may contact you for the following purposes:

  • Important account updates and notifications
  • Information about new bonuses and promotional offers
  • Newsletters & Platform Updates
Opt-Out Option: To opt out of marketing emails or SMS, go to your account settings at any time or email support@jb99.biz. Essential service notifications cannot be disabled.
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3. Data Sharing & Third Parties

Jb99 never sells your personal data. However, in certain circumstances, information may be shared with trusted third parties. Data protection agreements are required in every case.

3.1 Service Providers

  • Payment Providers: Only the minimum information necessary for transaction processing is shared
  • Game Software Providers: Information Required for the Gaming Experience
  • KYC Verification Services: Documents for Identity Verification
  • Cloud Hosting Provider: For Data Retention

3.2 Legal Obligations

We may be legally required to share information with authorities in the following circumstances:

  • Upon receipt of a court order or legal summons
  • To assist in financial crime investigations
  • In cases of suspected terrorism or money laundering
  • During licensing authority audits
Important: Beyond legal obligations, we will endeavor to notify you before sharing your information with any third party, where permitted by law.

3.3 International Data Transfers

Jb99 is an international platform. In some cases, your data may be stored on servers outside Bangladesh. When this occurs, full compliance with international data protection standards is maintained.

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4. Cookie Policy

Jb99 uses cookies on its website. Cookies are small text files stored in your browser that help enhance your browsing experience.

4.1 Types of Cookies

Cookie Type Purpose Duration
Essential Cookies Maintaining Login Sessions & Security Deleted at end of session
Functional Cookies Remembering Language & Preferences 1 Year
Analytics Cookies Traffic & User Behavior Analytics 2 Years
Marketing Cookies Displaying relevant advertisements 30 days (consent required)

4.2 Cookie Controls

You can delete or disable cookies at any time through your browser settings. However, disabling essential cookies may cause some platform features to stop working.

Changing Cookie Settings: Chrome: Settings → Privacy → Cookies | Firefox: Preferences → Privacy → Cookies | Safari: Preferences → Privacy → Cookies. Refresh the page after making any changes.
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5. Data Security Measures

Jb99 has adopted industry-leading technical and administrative measures to protect your personal data. Our security framework is continuously updated.

5.1 Technical Security

  • 256-bit SSL/TLS encryption on all data transmissions
  • Data stored with AES-256 encryption
  • Multi-Factor Authentication (MFA) Support
  • Real-Time Firewall & DDoS Protection
  • Regular Security Audits & Penetration Testing
  • Automated alerts for suspicious login attempts

5.2 Administrative Safeguards

  • Only authorized personnel may access personal data
  • All staff are trained in data privacy
  • Complete audit logs of all data access are maintained
  • Data protection agreements with third parties are mandatory
In the event of a data breach: In the event of a data breach, we will notify affected users and the relevant authorities within 72 hours. Immediate steps will be taken to secure your account.
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6. Your Rights

As a jb99 user, you have important rights over your personal information. We respect these rights and are committed to fulfilling them in a timely manner.

1

Right to Access Your Data

To find out what information we hold about you, submit a request. Full details will be provided within 30 days.

2

Right to Rectification

If any of your information is incorrect or outdated, please request a correction. We'll update it promptly.

3

Right to Erasure

After account closure, you may request deletion of all data not subject to legal retention requirements.

4

Right to Restrict Processing

You can ask us to stop using your data for specific purposes, such as marketing communications.

5

Right to Data Portability

You can export your data in a standard format (JSON/CSV) at any time.

6

Right to Object

You may object to automated decision-making or profiling at any time.

To exercise your rights: To exercise any of your rights, email us at support@jb99.biz. We'll respond within 30 days of your request. For urgent matters, reach us via live chat.
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7. Children's Privacy

Jb99 is strictly for adults aged 18 and over. We do not knowingly collect personal information from minors. Age verification is mandatory during registration.

7.1 Age Verification Process

Providing your date of birth is mandatory when registering with jb99. In cases of doubt, age is re-verified through KYC documentation. Any account opened by someone under 18 will be closed immediately and any deposited funds will be refunded.

7.2 Guidance for Parents

If your child has accidentally created an account on jb99, please contact support@jb99.biz immediately. We will promptly close the account and delete all associated data.

Warning: jb99 is for adults aged 18+ only. Keep minors away from gaming. Visit our Responsible Gaming page to learn more.
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8. Contact & Policy Updates

If you have any questions, complaints, or feedback about jb99's Privacy Policy, please get in touch. We're always ready to assist.

8.1 Contact Methods

  • Email: support@jb99.biz
  • Live Chat: Available 24/7 at the bottom right of the website
  • Response Time: Usually within 5 minutes (live chat) or 24 hours (email)

8.2 Policy Updates

Jb99 reserves the right to update this Privacy Policy at any time. For significant changes, notice will be given via your registered email or on the platform. Continued use of jb99 after any changes constitutes acceptance of the updated policy.

Policy History: To view previous versions of this Privacy Policy, email support@jb99.biz. We retain all versions from the past 3 years.

Your Privacy is Guaranteed — Join jb99 Safely Today

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